"With the right focus on data and analytics, brands can create lasting relationships." - Loretta Franks
Take insights on how Kellanova is leveraging data and technology to stay ahead in the evolving retail landscape.
Dive into the future of seamless customer experiences and how data-driven strategies are transforming retail! 📊✨
Live from the National Retail Federation 2024, Kirat Anand, RETHINK Retail's Chief Community Officer sat down with Andrew Laudato, the Chief Operating Officer of The Vitamin Shoppe. In this video, Andrew talks insights from his book, "Fostering Innovation: How to Build an Amazing IT Team". As a Global Retail Leader, Andrew brings a wealth of knowledge on driving collaboration and continuous improvement within retail organizations. His expertise in agile development and emphasis on collective enhancement offers invaluable insights for retail CIOs and tech professionals aiming to elevate customer service and optimize IT team performance.
🎧 Listen to the full podcast: https://open.spotify.com/episode/339IX4TPLkW0Q3SBNW28qT?si=4d497e9486724618
👉 Check out Andrew's book on his website: https://andrewlaudato.com/
🌟 Learn more about our Global Retail Leaders community: www.GlobalRetailLeaders.com
Misfits Market COO Corey Farrell discuss the company's mission to eliminate food waste and make high-quality grocery items affordable.
Misfits Market sources products that would otherwise go to waste, such as discolored or misshapen produce, and offers them to customers at a discount.
The company also focuses on sustainability in its packaging and delivery processes. Despite competition from larger grocers, Misfits Market differentiates itself through its commitment to sustainability and affordability.
The company aims to stay ahead of trends, such as upcycling, and continue providing a personalized shopping experience for its customers.
🎧 Listen to the full podcast:https://open.spotify.com/episode/4jaN...
🥕 Learn more about Misfits Market: https://www.misfitsmarket.com/
Francisco Bram, a Global Retail Leader and VP of Marketing & Customer Insights at Albertsons Companies, underscores the importance of fostering a customer-centric culture and continuously enhancing the customer journey.
His insights revolve around investing in the customer experience, actively engaging with customers through various means such as panels and surveys, understanding and improving product experiences based on customer feedback, and co-creating both customer experiences and brands with customers.
Ultimately, Bram advocates for gaining a deep understanding of customers' thoughts, feelings, and actions at every stage of their journey to inform decision-making and create tailored, satisfying experiences that enhance customer loyalty and overall business performance.
Rob Brooks’ practical approach and emphasis on simplicity make him a strong advocate for teamwork in retail.
We speak with Deepak Jose on the importance of working within a purpose driven culture and how he leverages actionable insights within AI to empower associates and drive business outcomes